Helen Coffey is deputy head of travel for The Independent, focusing on accessible travel, sustainable travel, city guides and ski features. A keen consumer champion, Helen is particularly passionate about holding brands to account when they let down disabled travellers. In 2020, she has set herself the extra challenge of joining the burgeoning flygskam movement and giving up flying for a whole year as part of The Independent's 20 Pledges for 2020 campaign. Follow her journey flight-free journey here. Follow her on Twitter @LenniCoffey.